Frequently Asked Questions - FAQ

FAQs related to medical marijuana evaluations.


All our services comply with applicable California Law.

Recommendations are approved by California Licensed Doctors.

Our TeleHealth services comply with the Medical Board of California.

You can always prove they are legal for MMJ. All our client's documents, doctor's license and MMJ-ID Cards can be verified 24/7 online.

A licensed doctor is available 6 am to 11 pm - 7 days per week.

Our Telehealth online process allows clients and doctors alike to quickly process Medical Cannabis evaluations. Recommendations are normally completed in minutes.

California residents over the age of 18 with health concerns qualifies for a MMJ evaluation.  If the evaluating physician finds that the patient's symptoms and conditions qualify, then Medical Marijuana is officially Recommended and the patient is legally allowed to purchase, possess and use Medical Cannabis.

You can apply and be approved here online - in minutes.  

An operator is available to process your application lmost 24/7 - 7 days per week.  The application process is completed entirely 100% online - there is no need for a visit to a doctor's office or clinic.

MMJ Recommendation is a document that authorizes a patient to purchase, use, possess and grow (limited quantities) of Medical Marijuana in the State of California.

420 Recommendations must come from a California licensed Medical doctor for a qualified symptom or condition.

Recommendation fee: $49 Recommendation fee - plus lost wages: $100+
No waiting, evaluation is completed in minutes. Wait in line, not the most pleasant experience or greatest environment.
No need to for an appointment, we evaluate your file immediately. Need an appointment, take time off work, sometimes there are cancellations.
Apply from home or coffee shop. Gas, bus, taxi or gas cost.  Half a day's wages lost.
Evaluation is free if you are not approved. Most Doctors charge even if they don't Recommend Marijuana.
No hidden fees, you only pay the low advertised price. Add-on fees, taxes and misleading advertisements.
1 year recommendation. They advertise cheap price for 1/2 year recommendation, so you pay 2x more.
100% Confidential. Anyone can see you in local clinic.

What other services do you provide?

  • Medical Cannabis ID Cards
  • Recommendation renewals
  • Cannabis Consultations

 Complimentary Services 

  • 24/7 Verification
  • Chat
  • Latest Research and News
  • MMJ Products - links and reviews

Your Medical Marijuana doctor's Recommendation expires in one year after issue - then you'll have to get a renewal to remain legally eligible to use MMJ.  We send all our clients an email reminding them - it's time to renew.

No problem.  Just contact us at [email protected] and we'll mail you a replacement Recommendation, the same day.

No, You must have California ID or Proof of Residence.

1. DMV printout.
2. California voter’s registration card.
3. California (540) tax returns giving California as the home address (with acceptable dates).
4. California utility bill (DWP, gas, telephone, cable – all utility bills count as one proof).
5. Paycheck stub or letter of employment verification on company letterhead (Signed by a manager of the personnel department).
6. Car registration and/or car insurance (California company).
7. California health insurance or Medi-Cal ID.
8. Military discharge papers (DD214) or Leave and Earnings statement (Indicating California. as State of Record).
9. Union membership in a California local.

No, at this time Medical Insurance does not cover Medical Marijuana Evaluations.

Yes it is accepted in Nevada.

They are similar, but not exactly the same.

Recommendation: The hard copy of your Recommendation we send in the mail - is the official legal document that allows you to use MMJ legally.  Patients should bring this document to a dispensary or Cannabis club on their first visit.  After that you normally need only show your MMJ-ID Card.

MMJ-ID Card:  The Card is a convenient way to identify yourself as having the legal right to use and possess Medical Cannabis.  We provide validation of your Card and documents 24/7 which provides peace of mind, say when you are pulled over by a traffic cop.

Qualifying Medical Conditions for a legal Doctor's Medical Marijuana Card in California

  • Chronic Pain
  • Cancer
  • Chronic or Severe Nausea
  • Muscle Spasms
  • Migraine Headaches
  • Glaucoma
  • Seizures, Epilepsy
  • Anorexia
  • Anxiety Disorders
  • Multiple Sclerosis
  • Arthritis
  • Irritable Bowel Syndrome
  • Heartburn
  • Chronic Bronchitis
  • Asthma
  • Chronic Allergies
  • Chemotherapy
  • Sports Injuries
  • Back Pain
  • Chronic Inflammatory Conditions
  • Insomnia

Note: Many other conditions can be approved as well - at the discretion of the acting physician.

"MMJ may be Recommended for other persistent or chronic symptoms that substantially limits the ability of a patient to conduct major life activities as defined by the Americans with Disabilities Act of 1990."

On you say so, we verify Recommendations and 420 ID cards 24/7. 

Click here for verification by phone or online.

Under Bill SB420 legal patients can possess six adult plants or twelve immature plants.   However the law is anything but crystal clear, the California Supreme Court ruled that the numbers of SB420 are arbitrary and patients can grow enough Marijuana to reasonably meet their Medical needs.  Functionally, this means that if you grow x ounces per month, you must personally consume the said amount.

For more on growing Marijuana.

No, not unless you want us to.  We don't give out your information to anyone - without your written authorization.  For example, if you request us to verify your Medical Cannabis ID Card, with your authorization - we can do that 24/7.  Or if you want records sent to your doctor, give us your John-Henry and we'll do that.

HIPAA compliant essentially means - we don't share your information with anyone - without your written permission.


HIPAA, The Health Insurance Portability and Accountability Act, is America's main standard for protecting sensitive patient data. Companies that deal in public health information (PHI) must ensure the integrity of privacy and security, personnel, processes, physical, network, and other measures are in place, documented and strictly followed.

HIPAA entities that must comply; providers of Medical treatment, payment and operations in healthcare, business associates, or anyone else with access to the mentioned patient information.

  • You can pay by credit or debit Card: Visa - MasterCard - Discover - Amex

 Note: WE don't accept prepaid debit Cards or cash payments or any other types of payment that are not listed above.

 420EvaluationsOnline complies with California consumer protection laws and guarantee 100% satisfied or we'll credit the full purchase price to your account.

Contact Customer Services at:

- Phone: (949) 336-2602 - during our business hours
- email: [email protected]

A doctor's evaluation is free.  A basic doctor's Recommendation is $49.  Add $20 for Medical Marijuana ID Card. If you're approved, only then you do pay for your official Recommendation letter.

Click here for Pricing Details for Recommendation - ID Cards & Growers Package.

Our easy application process can be completed in minutes online and the hardcopy of your Doctor's Recommendation is mailed the same day, postage free, in a discrete envelope with no mention of Marijuana.

Proposition 215  is essentially a legal landmark in California Medical Marijuana legislation that exempts patients, caregivers from criminal prosecution - if they possess or cultivate Marijuana for Medical treatment Recommended by a physician.

Yes, you are protected from Marijuana related offenses of Possession, Transportation, Dispensing and MMJ Health Care, see details below.

  • HSC 11357 describes Medical possession allowance for Hashish and concentrated Cannabis, including edibles.

  • Transportation of MMJ is allowed by a bona-fide collective or caregiver under HSC 11360
  • SB420 provides for protection against charges of possession for sale - transportation - charity - furnishing - and more.

Our application sticks to the point. Whether or not a client has tried pot before is not the issue. The issue is; can Medical Marijuana possibly help your condition?  We word our questions so that there is no implication that you have used Marijuana in the past.   This policy is in accordance with the law.

Please find details about 420EVALUATIONSONLINE Refund Policy here.

You can’t change an issue date. A recommendation is an official document, signed by California Medical Board Licensed Doctor. That's why when dispensaries verify it they know it is a true legal document.

You can renew your recommendation with us. It will be the same process as for a new patient. When signing up on our website please choose “renewal patient” and go through the quick and easy process of application.

A prescription is something that doctor prescribes to use for treatment an ailment. A recommendation is that doctor approves as an alternative treatment. A medical marijuana recommendation gives the right to purchase medical cannabis legally.

Yes. You can get it with our service. To get the caregiver’s recommendation please provide us with caregiver’s first and last name, patients's address and DOB. You will receive it in 1 – 4 business days by mail.


However, given your instruction, we can provide proof to an official that you're legal.  We validate client Recommendations and ID 24/7- online or by phone.


It should take maybe 10 minutes to enter your info online.  Then, in a moment, a doctor evaluates your file, if approved, Temporary copy of your recommendation is emiled within 15 minutes.  Your Original copy is mailed same day and delivery takes 1-4 business days. That's it. 

By the way, clients only pay after they are approved - there is no risk.

California state law doesn't require an embossed seal on a physician's Recommendation, meaning that an email copy can be used.  However, dispensaries are not obliged to accept copies and some may require the original, so it is best to first check with your dispensary of choice. Delivery services tend to accept e-documents readily and don't normally require hard copy.

None, whatsoever.

 No problem.  During checkout process - just click upload or take picture - from your camera, laptop, tablet or smartphone.

Yes, we can mail your Medical Cannabis ID Card anywhere you want.

You are stuck, but no worries.

Recommendation "disabled" means payment has not been processed for the following reasons: 

  • You did not upload your California ID. 

  • You did not pay yet. To pay for your Recommendation, Login and click "Make Payment" and your Recommendation will activate automatically.
  • Your credit Card was not debited. Check on your side first - to see if your info was correct, that your balance is OK and that your financial institute has not blocked payment.  
  • If it seems you did everything right, no problem, contact us at [email protected] or (949) 336-2602 and we'll sort it out.

If you haven't received your documents - for any reason - we can send you duplicates upon request.

You should receive your documents and ID Card in no more than 4 business days.

If you haven't received your documents in 5 business days, something went wrong.  The most common problem is that someone in the household has misplaced the mail!  The postal services is reliable but shit can happen.  The same goes for 420EvaluationsOnline.  

Contact us at [email protected] for assistance.

You can complete the entire process here online in minutes.  If approved, your Recommendation or Medical Marijuana Card can be emailed / mailed same day.

Our documentation is accepted to purchase Medical Marijuana from any Dispensary or Club in California.